Phil Corper is Managing Director of West Wales Consulting. He started his career as a bank manager serving personal, small business and major corporate customers. Working for top global management consultancies, Phil then served a range of global multi-national clients which he continues to serve occasionally at main board level. In this blog, Phil sets out how West Wales Consulting is helping small and medium sized businesses in West Wales tackle their day to day business issues
Specialist support when you need it - Business advice and services
No small business can employ all the specialists which are sometimes needed and we supply them:
- Training - All businesses need to build the skills of a motivated and capable staff. Through the Workforce Development Programme of the Welsh Assembly Government, we can help clients to build an effective training plan which develops and motivates all managers, staff and volunteers, and to safeguard this with the recognition of Investors in People.
- Human resources - Our specialist human resources advisers help businesses to develop appropriate organisation structures and employment policies and processes, including equality and diversity policies and processes, and reaching across all the full range of business activity.
- Health & safetywe can help to put in place better health and safety processes, undertake risk assessments - Our specialist health and safety advisers help businesses to develop robust health and safety policies and processes and to undertake risk reviews to safeguard the health & safety of staff and others affected by the business.
- Quality - We help businesses to deliver quality products and services through building effective and efficient business processes. Where they or their customers require, we go on to help them gain ISO 9001ISO 9001 accreditation certifies that formalized business processes are being applied, ISO 14009, AS 9000 and other accreditations.
- Environment - All our business advisors are experienced in helping businesses to introduce effective and practical environmental policies and processes. This usually leads to measurable improvements in operating practices which measurably reduces the environmental impact of the business. We have also helped many of our clients to launch environmental goods and services.
- Business plans, and business reviews
- Financial plans and management information
- Marketing plans and market research
- E-businesswe can help businesses take advantage of the latest e-Business ideas to increase sales and cut costs and website optimisation
- Business strategy, succession planningwe can help businesses with succession planning to implement a smooth succession and mentoring
- Project managementwe can help with all aspects of project management and change managementwe can help put in place change management processes
- Grants and commercial finance broker
- Business survivalwe help businesses to identify what their problems are and then to take steps to cut costs and increase revenues, performance improvementwe can conduct reviews to identify areas where performance can be improved and cash flow management
- Human resources and training
- Health & Safety, quality management
The International Organization for Standardization's ISO 9001:2008 series describes standards for a QMS addressing the principles and processes surrounding the design, development and delivery of a general product or service
and environmental management
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